Lady V London
Orders, dispatch and shipping
Delivery for Your Destination
We use the delivery country selected in the header to show the services, order-value bands and availability currently configured for that market.
In-stock items are prepared for dispatch on working days. During busy launches, sales and promotional periods, dispatch may take a little longer while orders are processed in the order they were received.
If your order contains a pre-order item, dispatch timing will follow the pre-order information shown on the product page.
Your current standard-delivery services and order-value bands will appear here.
Pre-order products are clearly marked on the product page. Where a product is on pre-order, the estimated dispatch information on that product should be treated as the delivery guide for that item.
If your bag includes both in-stock and pre-order items, your order may be dispatched once the pre-order stock is available unless separate delivery is arranged.
Available delivery services will appear here for your selected country.
Where tracking is available, tracking details will be sent after dispatch. Please use the tracking link from the courier for the latest delivery progress.
If a delivery attempt is missed, follow the courier instructions for re-delivery, collection or local pickup point options.
If you need to change a delivery address or order detail, contact us as quickly as possible through the support portal. Once an order has been packed or dispatched, we cannot guarantee that changes can be made.
Need help?
Our Customer Service team aims to respond to all enquiries within 3-5 working days. During busy periods, including launches and sales events, responses may take slightly longer.
Open Support Portal